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The Team section is where organization admins manage who has access to GetWhys and what they can do.

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Who can manage the team

Team management requires admin permissions. Standard users see the Team page in read-only mode (if at all). If you need to manage members but don’t have the right permissions, ask an existing admin or email [email protected].

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Inviting members

1

Go to Team in the left navigation

Go to Team in the left navigation
2

Click Invite member

Click Invite member
3

Enter the email address and pick a user type (Pro, Create, or Basic — see [User types](/getting-started/user-types))

Enter the email address and pick a user type (Pro, Create, or Basic — see User types)
4

Send the invitation

Send the invitationThe invitee receives an email with a sign-in link. Invitations expire after a set period; you can resend or revoke from the invitations tab.

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Managing existing members

The Team members tab lists everyone in your organization. From here you can:
  • Change a member’s user type
  • Remove a member from the organization
  • See when each member last signed in

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Domain verification

Verifying an email domain restricts organization access to people with email addresses on that domain. Once verified, anyone who signs up with a matching email can join the organization automatically (subject to your invite settings). To verify a domain:
1

Go to Team → Domains

Go to Team → Domains
2

Add the domain (e.g., `acme.com`)

Add the domain (e.g., acme.com)
3

Follow the DNS verification instructions

Domain verification typically requires cooperation with your IT team to add a TXT record.

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Seat usage

The Team page shows your seat allocation and how many seats are in use. Contact your GetWhys representative if you need to adjust seat count.

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Reaching out for help

Add or remove members directly through the app where possible. If you need anything that isn’t self-serve — changing your seat count, upgrading user types, transferring an organization — email [email protected].